Frequently Asked Questions
How is it priced?
The app has a one-time setup fee and an annual maintenance fee.
What's the annual maintenance fee for?
The annual fee covers hosting, all updates to the app, unlimited support and any republishing requirements to ensure the app will work great on future devices and OS releases.
We do not expect our schools to make changes to the app, we provide that service for them.
How do you download the app?
Visit the Apple or Google App stores. The apps are available for iPhone, iPad and Android phones and devices.
How do we maintain content the app?
The app is intended to be automated. Fresh content is streamed from the web such as school and district websites, social media pages, lunch menus, weather, sports scores, events and more.
If there is specific content that needs to be updated simply e-mail, call or chat with our support team and we'll make the update for you.
For advanced users we do allow access to our CMS (Content Management System) to make updates/changes on your own.
How do we update the look/feel of the app?
Our support team can leverage existing graphics and images to make aesthetic updates as requested. Graphic design is not an included service but we'd be happy to provide you with a quote if that's needed.
Who receives the form submissions?
Forms are submitted to an e-mail address. This can be an individual, a group or an alias.
Content on the form is included in the e-mail. In additional submissions are also stored on the dashboard.
Who can access the dashboard?
The school can decide who has access to the dashboard. Typically the principal and a community liaison have access to the dashboard and have the ability to send push notifications.
Schools receive a digital marketing kit to launch their program. Sponsors may purchase their package online eliminating collections.Easily accept donations and sell spirit gear, tickets, grocery cards, sponsorships etc. through the app. Funds are deposited and an e-mail triggers order fulfillment.
Use a pre-designed sponsorship program or design your own. Sponsors may receive app banner ads, push notifications, map listings with geo-triggered alerts, videos and more.
Schools receive a digital marketing kit to launch their program. Sponsors may purchase their package online eliminating collections.
Comprehensive Support & Launch
Our support team is available via phone, e-mail or chat to provide unlimited updates (most of which happen immediately).
Every school receives a customized launch kit to grow their subscriber base, a digital marketing kit to increase sponsorship and training tutorials to ensure quick adoption.